Privicy Policy

Welcome to Digitallancer (“we,” “us,” or “our”). At Digitallancer, your privacy is not just a legal obligation—it is a cornerstone of our commitment to creating a secure and trustworthy platform. This Privacy Policy governs the collection, use, storage, and protection of your information when you engage with our website, services, or related digital products (collectively referred to as the “Service”).

By accessing or utilizing the Service, you agree to the practices described in this Privacy Policy. If you do not consent to these terms, we kindly request that you discontinue your use of the Service.

1. Information We Collect
   To operate efficiently and deliver tailored services, we collect various categories of information as follows:

a. Information You Voluntarily Provide:

• For Business Clients: Name, email address, contact number, company name, and project specifications. Additional details such as communication preferences, project timelines, and goals provided during onboarding.
• For Freelancers: Name, email address, phone number, professional skills, portfolio samples, payment information, and prior work history. Optional information such as certifications, professional references, or additional skills.

b. Information We Collect Automatically:

• Usage Data: Device-specific information including IP address, browser type, device model, and operating system. Behavioral data including navigation patterns, time spent on each page, and click-through rates.
• Cookies and Other Tracking Technologies: Cookies, web beacons, and similar tools may be deployed to analyze usage trends, manage user sessions, and personalize content.

c. Payment Information:
We utilize trusted third-party payment processors for secure transactions. No credit card or payment details are stored on our servers.

2. How We Utilize Your Information
   The information we gather serves critical purposes that include, but are not limited to:

• Service Optimization: Delivering a seamless user experience by analyzing preferences and usage behavior and personalizing services to match your unique needs, including project recommendations.
• Matching Projects and Freelancers: Using advanced algorithms to pair businesses with freelancers based on skillsets, project requirements, and past performance metrics.
• Communication: Sending transactional communications such as account confirmations, updates, and payment receipts, and providing support via email, chat, or phone for inquiries and technical issues.
• Security and Fraud Prevention: Implementing robust security protocols to protect user accounts and transactions from malicious activity.
• Analytics and Performance Improvement: Conducting detailed analysis to identify bottlenecks, monitor KPIs, and refine platform features.

3. Information Sharing and Disclosure
   Your information is treated with strict confidentiality. Sharing occurs only under these conditions:

• Facilitating Project Collaboration: For freelancers and clients, only essential project details are shared to ensure smooth coordination.
• Third-Party Service Providers: We engage reputable third parties for specialized services such as payment processing, email communication, and analytics. Each third party is bound by stringent data protection agreements.
• Legal and Regulatory Compliance: Information may be disclosed to authorities in compliance with legal obligations, subpoenas, or court orders.
• Corporate Transactions: In the event of mergers, acquisitions, or restructuring, your information may be transferred under similar privacy safeguards.

4. Data Protection and Security
   To protect your data, we employ advanced measures such as encryption of sensitive information during data transmission (e.g., SSL/TLS protocols), regular audits of servers, databases, and backend systems to identify vulnerabilities, and strict access controls and multi-factor authentication for internal data handlers. Despite these efforts, no online system is entirely immune to threats. Users are encouraged to practice caution, including using strong passwords and monitoring their accounts.

5. Cookies and Tracking Technologies
   Cookies and related technologies enhance user interaction by storing preferences for faster, more personalized access and gathering aggregate data to assess and improve website performance. You may control cookies through your browser settings; however, disabling them may affect the functionality of some features.

6. Third-Party Links
   Our platform may link to external websites for informational purposes or supplemental services. Digitallancer is not responsible for the content, privacy policies, or practices of these external entities. We recommend reviewing their respective policies.

7. Your Rights and Choices
   Digitallancer recognizes and respects your rights, which include:

• Access and Correction: Request access to or correction of inaccuracies in your personal data.
• Data Deletion: Request deletion of your personal information, subject to compliance with legal and contractual obligations.
• Marketing Preferences: Opt out of receiving promotional communications at any time.
• Withdrawal of Consent: Revoke consent for data processing where applicable, though this may limit access to certain services.
  To exercise these rights, contact us at grievance@digitallancer.in.

8. Children’s Privacy
   Digitallancer is intended for users aged 18 and above. We do not knowingly collect or process data from individuals under this age threshold. If notified, we will promptly delete any such information.

9. Updates to This Policy
   We reserve the right to amend this Privacy Policy periodically to reflect evolving legal, regulatory, or operational requirements. All changes will be published on this page, accompanied by a revised “Effective Date.” Continued use of the Service after such changes signifies acceptance of the updated terms.

10. Contact Us
    For questions, concerns, or complaints regarding this Privacy Policy or your data, please reach out to us via: grievance@digitallancer.in.